Privacy Policy
Please read these privacy policies carefully before using Our Service.
Overview
Effective Date: January 28, 2026
U-BRANDiT (“we,” “us,” or “our”), a business operating in Houston, Texas, is committed to responsible and transparent data management. This Data Retention and Cookie Policy explains how we retain personal information and how we use cookies and similar technologies on our website.
This Policy supplements our Privacy Policy and Terms & Conditions. By using our website or Services — including Screen Printing, Embroidery, Sublimation, DTG, DTF, Cut & Sew, Laser Engraving, and Pad Printing — you consent to the practices described here.
This Policy is intended to comply with applicable U.S. laws, including the Texas Data Privacy and Security Act (TDPSA).
Data Retention (How Long We Keep Information)
We keep personal information only as long as reasonably necessary to provide our Services, meet legal requirements, resolve disputes, and operate our business.
How we determine retention periods
- Purpose Fulfillment: We keep information until the purpose is completed (e.g., order fulfillment, customer support).
- Legal Requirements: We retain certain information for tax, accounting, and compliance obligations.
- Disputes & Enforcement: We may retain data to resolve disputes or enforce agreements.
- Business Needs: We may retain operational information to improve our Services.
- Consent-Based Retention: If retention is based on consent, we keep it until consent is withdrawn (subject to legal exceptions).
Specific Retention Periods
Below are typical retention timelines:
- Contact & Account Information: Kept during your relationship with us plus up to 2 years after.
- Orders & Transactions: Kept up to 7 years for tax, accounting, and compliance purposes.
- Usage & Analytics Data: Identifiable data kept up to 2 years; aggregated/anonymized data may be retained longer for analytics.
- Marketing Information: Kept until you opt out; opt-out records may be kept indefinitely to honor your preferences.
- Artwork & Client Files: Kept for order fulfillment plus up to 1 year to support quality control, reorders, or customer needs (unless otherwise requested or required by law). Client artwork is used solely for fulfillment and internal operational purposes unless otherwise agreed in writing.
How We Delete or Anonymize Data
When retention periods end, we securely delete or anonymize data so it can no longer be tied to an identifiable person.
Deletion methods may include overwriting, de-identification, or physical destruction of storage media, consistent with industry standards.
Deletion Requests
If you request deletion of your personal information under applicable privacy laws, we will honor the request subject to legal exceptions — for example, where we must retain records for compliance, contractual obligations, or legal claims.
Texas Consumer Privacy Rights
Texas residents may have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:
- Confirm whether we process your personal data
- Access your personal data
- Correct inaccuracies in your personal data
- Delete personal data (subject to legal exceptions)
- Opt out of targeted advertising or profiling (where applicable)
To submit a request, email Support@U-BRANDiT.com. We may take reasonable steps to verify your identity before fulfilling a request.
Cookies (What They Are & Why We Use Them)
Our website uses cookies, pixels, web beacons, and similar tools (“Cookies”) to support functionality, analyze site traffic, and enhance user experience.
Cookies are small data files stored on your device by your browser.
Types of Cookies We Use
- Essential Cookies: Required for core functions like secure sessions, navigation, and checkout. Often expire when you close your browser.
- Analytics Cookies: Help us understand how visitors use our website. We may use tools like Google Analytics. Typically retained up to 2 years.
- Functional Cookies: Remember preferences (like language or region). May persist up to 2 years.
- Marketing Cookies: Used to show relevant promotions and measure advertising effectiveness. Often retained up to 1 year.
Where required by law, we provide a cookie consent or preference tool to manage non-essential cookies.
Third-Party Cookies & Payments
We may allow trusted third parties (such as analytics providers or payment processors) to place cookies on our website. These third parties may collect and use information according to their own privacy policies. We recommend reviewing those policies directly.
Payment processing: Payments are handled by PCI-compliant third-party payment processors. U-BRANDiT does not store full payment card details on our systems.
Managing Cookie Preferences
You can control cookies through your browser settings. Common paths include:
- Chrome: Settings → Privacy and Security → Cookies and Other Site Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and Site Permissions
- Safari: Preferences → Privacy → Manage Website Data
Disabling cookies may limit features such as checkout or personalization.
Do Not Track (DNT): We currently do not respond to “Do Not Track” signals due to the lack of an industry-wide standard.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information during retention, including access controls and encryption where appropriate. However, no system can guarantee absolute security.
Changes to This Policy
We may update this Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted with a revised effective date. Continued use of our website or Services after changes become effective constitutes acceptance. Material changes may be accompanied by additional notice where required by law.
Governing Law
This Policy is governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any disputes arising out of or relating to this Policy will be resolved exclusively in the state or federal courts located in Harris County, Texas. You consent to jurisdiction and venue in those courts.
Contact Us
Questions about this Policy, data retention, or cookies?
U-BRANDiT
Email: Support@U-BRANDiT.com