Privacy Policy

Effective Date: January 28, 2026

Effective Date: January 28, 2026

U-BRANDiT (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you visit our website, request a quote, place an order, create an account, or otherwise interact with us in connection with our Services.

By using our website or Services, you agree to this Privacy Policy.

This Policy applies to U-BRANDiT’s custom apparel and product branding services, including Screen Printing, Embroidery, Sublimation, DTG Printing, DTF Printing, Cut & Sew, Laser Engraving, and Pad Printing (collectively, the “Services”).

We may collect Personal Information in the following ways:

Information you provide:

• Contact details (name, company name, email, phone, billing/shipping address)
• Account details (username, password, preferences if you create an account)
• Order details (specs, quantities, personalization details, shipping info)
• Artwork & production files (designs, proofs, approvals, revisions, production notes)
• Communications (emails, messages, support requests)
• Marketing preferences (opt-ins and communication settings)

Information collected automatically:

• Device and usage data (IP address, browser type, device type, pages visited, time on site, referring pages)
• Cookie and tracking data (cookies, pixels, and similar technologies—see Cookie Policy)

Information from third parties:

• Payment processors (confirmation details—not full card data)
• Shipping carriers (delivery updates)
• Analytics and marketing providers (site performance and campaign insights)

We use Personal Information to:

• Provide and deliver Services (quotes, orders, production, shipping)
• Manage proofs, approvals, reorders, and production records
• Communicate with you (order confirmations, invoices, updates, support)
• Process payments and help prevent fraud
• Improve our website, services, and customer experience
• Send marketing messages only if you opt in
• Comply with legal obligations and enforce our Terms & Conditions
• Protect our business, customers, and intellectual property

We do not sell your Personal Information.

We may share information with:

• Service providers (payment processing, shipping, IT, analytics, marketing) who are contractually required to protect it
• Legal authorities when required by law, court order, subpoena, or valid governmental request
• Business transfers (merger, acquisition, reorganization, sale of assets) where information may transfer as part of the transaction
• With your consent when you explicitly authorize sharing

Artwork files, proofs, mockups, and production assets you submit may be used for:

• Order fulfillment and quality control
• Proof approvals and revisions
• Reorders and repeat jobs
• Recordkeeping and dispute resolution (as needed)

Artwork handling, ownership, and usage rights are governed by our Terms & Conditions. Retention and deletion follow our Data Retention Policy.

We use cookies and similar technologies to:

• Keep the website running properly
• Understand how visitors use the site and improve performance
• Support advertising and marketing (where applicable)

Cookie types:

• Essential cookies: required for site functionality
• Analytics cookies: help measure traffic and performance
• Marketing cookies: help measure ad effectiveness and tailor promotions

You can manage cookies through your browser settings. For full details, see our Cookie Policy.

Depending on your location and applicable law (including the Texas Data Privacy and Security Act), you may have rights to:

• Access the information we have about you
• Correct inaccurate information
• Delete certain information (subject to legal/contract exceptions)
• Opt out of marketing communications
• Request portability of certain data
• Restrict or object to certain processing

How to submit a request:

Email us using the contact details below. We may request identity verification before completing a request. We respond within legally required timelines. If we deny your request, you may appeal as permitted by law.

Marketing emails: You can unsubscribe anytime using the link in our emails.

We retain Personal Information only as long as necessary to:

• Provide Services and support
• Maintain records for operations and reorders
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

Specific retention periods and handling rules are defined in our Data Retention Policy.

We use reasonable administrative, technical, and physical safeguards designed to protect your Personal Information. However, no system is 100% secure. You are responsible for keeping your account credentials confidential.

If a data breach occurs, we will provide notifications as required by law.

Our website and Services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect Personal Information from children. If we learn we have collected it, we will delete it.

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ. By using our Services, you consent to this transfer.

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of the website or Services means you accept the updated Policy. For material changes, we may provide additional notice where required.

Questions about this Privacy Policy or your information?

U-BRANDiT
Houston, Texas
Email: support@u-brandit.com